Shipping policy

Thank you for choosing Chill Trends, Please allow up to 48 hours for our team to pick and pack your order.

We offer free shipping for any order over $150.00 Canadian dollars, otherwise shipping will be charged at cashout based on your zone.

You can expect your parcel within 3-5 business days, this all depends on the “ship to” location. All our items are shipped from Toronto, Ontario. When we ship your order, you will receive a confirmation email with a tracking number. Please don't stress if there are no scan events within the first 24 hours - the system can take a day or so to catch up.
If your order does not arrive within 7 business days, please contact us and we will be happy to investigate further.

Don’t forget to confirm your shipping address prior to checking out to avoid any delays in delivery.